Shipping Policy

Last updated: August 27, 2026

Thank you for shopping with FlexFit. We strive to provide you with the best possible shipping experience. Please review our shipping policy below for details on how and when your order is delivered.

1. Order Processing Time

• All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped, which will include your tracking information.

2. Shipping Rates & Delivery Estimates

We currently ship to customers within the United Kingdom.

• Standard Shipping: Estimated delivery is typically between 4 to 11 business days from the date of dispatch.
• Note: Because we work directly with fulfillment partners to bring you high-quality products at the best prices, delivery times may occasionally vary due to customs processing or high demand.

3. Shipping Costs

• Standard shipping rates are calculated and displayed at checkout before you complete your purchase.

4. Tracking Your Order

Once your order has shipped, an automated email containing a tracking link will be sent to the email address provided at checkout (please check your spam folder if you do not see it within a few days). You can use this link to monitor the real-time progress of your shipment.

5. Custom Duties and Taxes

For shipments to the United Kingdom, all applicable taxes and duties are handled in accordance with local import regulations. You will not be faced with unexpected hidden fees at delivery.

6. Incorrect Address Disclaimer

It is the responsibility of the buyer to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is a very small window to correct an incorrect address. Please contact us immediately at our support email if you notice an error.

7. Lost, Stolen, or Delayed Packages

FlexFit is not responsible for lost or stolen packages once the courier has marked them as delivered. If your tracking information shows that your package was delivered but you have not received it, please reach out to the carrier directly to file a claim, or contact our support team for assistance.

If you have any further questions regarding your shipment, please feel free to reach out via our contact page.